General
Why should I buy lightsabers from you?
Here at Sabermax, we offer one of the lowest prices on the market amongst other retailers for the exact same products that they have. In addition, we foster good relations with our manufacturers to get the latest on newest releases and fastest processing times on all orders.
I've been scammed and strung along by other lightsaber stores before. Why should I trust you?
First of all. We're truly sorry for your experience thus far.
For us, we are a legitimately registered entity within a country with one of the strictest laws with regards to businesses. So it's only in our best interests to do right by our customers and be as transparent as possible.
How do I get in contact with you?
You can easily contact us via Instagram DM,email, text, call or WhatsApp.:
@sabermaxsg
sabermax@mail.com
contact@sabermax.store
+65 85098864 (calls,text, WhatsApp)
+1 (503) 9944 184 (calls, text)
Guaranteed replies within 6hrs, no matter what timezone you're in.
Shipping
Do you offer International Shipping?
Most certainly yes!
And since we're on that topic, our orders are also tracked, fast, and most importantly of all, FREE!
What is the shipping and delivery timeframe for orders?
We are committed to providing you with a seamless and efficient shopping experience. We prioritize fast order processing and shipping to ensure you receive your products in a timely manner.
When you place an order with us, you can rest assured that we only offer products that are readily available and in stock. This means that once your order is confirmed, we aim to ship it out within 2-4 business days. Once shipped orders typically arrive within 7-10 business days.
We understand the importance of receiving your order promptly, and we work diligently to fulfill and ship orders as quickly as possible. Our dedicated team is committed to ensuring that your items are packaged securely and delivered to you in excellent condition.
If you have any questions or require further assistance regarding shipping or any other aspect of your order, our customer service team is here to help. Feel free to reach out to us, and we'll be more than happy to assist you.
Can I track my order's shipping progress?
Yes, you'll receive a tracking number once your order is prepped to ship. You can use this tracking number to monitor the status and estimated delivery date of your package. If you have any specific questions about our products, policies, or services, please feel free to contact our customer support for personalized assistance.
What should I do if my saber is damaged during shipping?
If your saber arrives damaged, please contact our customer support team immediately.
We will work with you to resolve the issue and ensure you receive a replacement or repair as needed.